Marketing, The Marketing Mix (4P’s), And The Nine P’s

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Larry Steven LondreLondre Marketing Consultants, LLC6000 South Para Way, Third FloorLos Angeles, CA 90094310.889.0220310.889.0221 ith the Nine P’s (9P’s) of Marketing 2007, Several Concepts, Terms andUseful Definitions to Help Explain and Aid in the Understanding of Marketingand Related Activities, including Marketing Concepts, Marketing Objectives,Strategies, Tactics and the Marketing Mix (4P’s).Updated 2022e: 9/16/2021Not to be reproduced or added to other websites unless authorized and approved. Approved forhttp://LondreMarketing.com and http://nineps.com, only.Copyright 2021 Larry Steven Londre, Londre Marketing Consultants. All Rights Reserved.In 2022, several important strategic philosophies and practices will guideMarketing planning, branding concepts, Marketingvariables/tools/promotion/efforts,and/or Marketing relationships/partnerships/alliances.As an owner, operator, supervisor, marketing executive, manager or employee, canyour customers, clients or users tell the difference between your product or service andyour competition? A strategic and significant difference? Every brand should have a storyto tell. But are you telling the right story? Is your brand and story reaching the rightpeople, potential purchasers? Companies and brands can gain a deeper understanding oftheir target market and target audiences – and how to reach them.The Nine P’s/9P’s can be used successfully by product companies, service firms, “for profits”entities and nonprofits “selling” directly or indirectly to consumers (B2C), to marketingintermediaries (such as industrial, consumer, retail, wholesale and professional channels ofdistribution), and to other businesses (B2B).What is interesting to us at Londre Marketing Consultants is that educated people, consumers,business owners, attorneys, media and other professionals use “marketing” or the term“marketing” to mean advertising or promotion. It is much more. Marketing and Advertising arenot interchangeable words.We don’t like people who use buzzwords, but they don’t know the background.Marketing is a process and has many elements. We need “marketing” is a poorly formedrequest. “We have Marketing” is equally lame. Sharpen the vocabulary or concepts and insistthat others do the same. If you know what you need, Marketing can build revenue and save oncosts. Ultimately, improve your bottom line.The right Marketing belief or practice is not merely an idea the mind possesses; it is an ideathat possesses the minds of each individual employee in trying to satisfy the consumer.

Larry Steven LondreMarketing, IMC, Advertising, Promotion, Media and More.2022 EditionMarketers must work in a group dynamic, while having clear focus on objectives, strategies,tactics and overall goals of the business.With the Nine P’s/9P’s of Marketing you can start managing your Marketing efforts right nowwith both a telescope and a microscope.As Management guru Peter F. Drucker once said: “Because the purpose of business is to createa customer (Londre’s “People” or potential customers), the business enterprise has two – andonly two – basic functions: Marketing and innovation.He continues with “The aim of marketing is to know and understand the customer so wellthe product or service fits him and sells itself.”And this is one of the reasons or concepts of why the Nine P’s of marketing were created.“People” or targeting was slightly forgotten in the Marketing Mix, and is a major, significant partof the Nine P’s of Marketing.Your brand isn’t what management, the company, brand management or you say it is. Yourbrand is defined by what “People” or purchasers think and feel about it when they see or hearthe company’s name. It’s so important to take the time to build your brand the right way.Developing a strong brand is a byproduct. It really comes by executing and doing ponents in the Nine P’s of Marketing. right.Make sure the Product or Service is excellent. Research and Planning excellent.What does "strategy" really mean? It’s about options, choices and decision-making. As amarketing pro, brand manager or advertising professional you need to know the options. Withresearch and planning (one of the Nine P’s), at its center, along with “People,” strategy isnothing more than making smart marketing decisions and choices. And if you are a strategistdemonstrate vision and creativity, going beyond the confines of what’s doable today ortomorrow but in the future, with a changing marketplace and competitive landscape.We’ll use examples throughout this paper.Microsoft’s CEO Satya Nadella told employees “Our industry does not respect tradition – it onlyrespects innovation.” That is why under the 9P’s of Marketing, innovation can fall underMarketing Planning and research, Product, Price, Place or Distribution, Promotion, Presentationand even in the level of Passion.Companies do not get potential users or customers to try a product by convincing them to lovetheir brand. You get them to love a brand by convincing them to try and use the product orservice.Be sure your company is taking good care of their customers (People/Purchasers), and havingthe right Planning and targeting (People), the right Product or Service, right Place ordistribution, right Price, right Promotion, right Partners, and the right Presentation, with theright amount of Passion in delivering the 9P’s of Marketing.Marketing is about action and making things happen. It’s about looking and establishingobjectives, strategies and tactics. It’s not about hope or the feeling of expectation and the desirefor a certain thing to happen, as in hoping to increase sales versus a major competitor.29/16/2021

Larry Steven LondreMarketing, IMC, Advertising, Promotion, Media and More.2022 EditionObjectives develop into strategies and evolve into tactics. Every tactic should have a clearmarketing purpose and look at the journey of a prospect to purchaser or buyer.Simply: In a “purchasing funnel” you want to nurture prospects until they are ready to buy.Marketing is about little details and big details, related to all its elements and components. Thelittle details can make big things happen.Make sure your firm has competitive differentiation or distinction, customers and userspreferring your product over the competition. You can break this down by product, price, serviceand other differentials. That’s a big, strategic detail or details. Unique Selling Proposition orPoint, shortened to U.S.P. falls here too. Differentiate based on the needs and wants of thepotential consumers and businesses. For some products, “being different” is perceived to bebetter when the difference or differential is significantly important to the buyer and/or used.If it's worth doing right, then do it right with the Nine P’s of Marketing.Product and service differentiation, distinction pluscustomer satisfaction, are what build brands.Concepts, Terms and Useful Definitions(Please note that the Nine P’s/9P’s of Marketing 2007 start on page 7)Marketing is the process by which companies engage customers, build strong customer relationships,and create customer value in order to capture value from customers in return. (Principles of Marketing,18e, Kotler and Armstrong, 2021)Marketing is the activity, set of institutions, and processes for creating, communicating, delivering, andexchanging offerings that have value for customers, clients, partners, and society at large. (Definitionapproved by the American Marketing Association, Board of Directors, 2017).1Marketing: The activity, set of institutions, and processes for creating, communicating, delivering andexchanging offerings that have value for customers, clients, partners, and society at large. (MarketingManagement 15e, Kotler and Keller, 2016)Marketing Management is the art and science of choosing target markets and building profitablerelationships with them. (Principles of Marketing, 18e, Kotler and Armstrong, 2021)The aim of Marketing is to know and understand the customer so well that the product or service fits him(her/it) and sells itself. (Peter F. Drucker)Marketing is the activity, set of institutions, and processes for creating, communicating,delivering, and exchanging offerings that have value for customers, clients, partners, and societyat large. The previous definition: Marketing is an organizational function and a set of processes forcreating, communicating, and delivering value to customers and for managing customer relationships inways that benefit the organization and its stakeholders. The American Marketing Association(established in 1937 by visionaries in marketing and academia) unveiled their definition used as theofficial definition in books, by marketing professionals and taught in universities. The American MarketingAssociation revisits the definition for marketing every five years in a disciplined effort to reflect on thestate of the marketing field. This process, as laid out in the Association's bylaws, is guided by a1AmericanMarketing Association, "About AMA: Definition of nition-of-Marketing.aspx (cited and approved in 2017; confirmed on9/16/2021)39/16/2021

Larry Steven LondreMarketing, IMC, Advertising, Promotion, Media and More.2022 Editioncommittee whose members represent a cross-section of the marketing industry; the committee wasformed in late 2006, under the leadership of Donald R. Lehmann, the George E. Warren Professor ofBusiness at Columbia Business School in New York. This definition was last approved in 2019.(www.ama.org; itionofMarketing.aspx)The Marketing Concept is a philosophy. It makes the customer, and the satisfaction of his or her needs,the focal point of all business activities. It is driven by senior managers who are passionate aboutdelighting their customers. Marketing is not only much broader than selling; it is not a specialized activityat all. It encompasses the entire business. It is the whole business seen from the point of view of the finalresult, that is, from the customer's point of view. Concern and responsibility for marketing must thereforepermeate all areas of the enterprise. (Peter F. Drucker)Marketing is the process of planning and executing the conception, pricing, promotion and distribution ofideas, goods and services to create exchanges that satisfy the perceived needs, wants, and objectives ofindividuals and organizations. (Contemporary Advertising, 15e, Arens, Weigold, 2017)Marketing is the process of planning and executing the conception, pricing, promotion and distribution ofgoods and services to facilitate exchanges that satisfy individual and organizational objectives.(Understanding Business, Nickels, McHugh, McHugh, 2008)Marketing is the performance of activities that seek to accomplish an organization’s objectives byanticipating customer or client needs and directing a flow of need-satisfying goods and services fromproducer to customer or client. (Basic Marketing, A Marketing Planning Approach, 19 Edition, Perreault,Cannon and McCarthy, 2014)Marketing is the process of creating, distributing, promoting and pricing goods, services, and ideas tofacilitate satisfying exchange relationships with consumers and to develop and maintain favorablerelationships with shareholders in a dynamic environment. (Foundations of Marketing, Third Edition,Pride and Ferrell, 2009)The AMA (American Marketing Association) defines Marketing as the “Activity, set of institutions, andprocesses for creating, communicating, delivering, and exchanging offerings that have value forcustomers, clients, partners, and society at large. This definition considers all parties involved in themarketing effort: members of the producing organization, resellers of goods and services, and customersor clients. (A Preface to Marketing Management, 13 edition, J. Paul Peter, James H. Donnelly, Jr. 2012;Advertising, 2E, Arens, Schaefer, Weigold, 2015)Knowledge-based marketing requires a company to master a scale of knowledge: of the technology inwhich it competes; of its competition; of its customers; of new sources of technology that can alter itscompetitive environment; and of its own organization, capabilities, plans, and way of doing business.Armed with this mastery, companies can put knowledge-based marketing to work in three essentialways: integrating the customer into the design process to guarantee a product that is tailored not only tothe customers’ needs and desires but also to the customers’ strategies; generating niche thinking to usethe company’s knowledge of channels and markets to identify segments of the market the company canown; and developing the infrastructure of suppliers, vendors, partners, and users whose relationships willhelp sustain and support the company’s reputation and technological edge.The other half of this new marketing paradigm is experience-based marketing, which emphasizesinteractivity, connectivity, and creativity. With this approach, companies spend time with their customers,constantly monitor their competitors, and develop a feedback-analysis system that turns this informationabout the market and the competition into important new product intelligence. At the same time, thesecompanies both evaluate their own technology to assess its currency and cooperate with othercompanies to create mutually advantageous systems and solutions. These close encounters—withcustomers, competitors, and internal and external technologies—give companies the firsthandexperience they need to invest in market development and to take intelligent, calculated risks. (HarvardBusiness Review, published in February 1991, /16/2021

Larry Steven LondreMarketing, IMC, Advertising, Promotion, Media and More.2022 EditionMarketing is the process of conceiving, pricing, promoting and distributing ideas, goods and services tocreate exchanges that benefit consumers and organizations. (Advertising & Integrated Brand Promotion,5e, O’Guinn, Allen, Semenik, 2009)The purpose of Marketing is to sell more stuff to more people more often for more money in order tomake more profit. (Sergio Zyman)Market-centered company: A company that pays balanced attention to both its customers andcompetitors in designing its marketing strategies. (Principles of Marketing, 18e, Kotler and Armstrong,2021)The Mantra of Marketing: Marketing’s job is to create, communicate and deliver value to a target marketat a profit. Market Management needs to “Create Value,” “Communicate Value,” and “Deliver Value.”There are three businesses here: Product Management; Brand Management; and CustomerManagement. (Kotler at London Business Forum)Marketing Mix: The set of tactical marketing tool -- product, price, place and promotion -- that the firmblends to produce the response it wants in the target market. (Principles of Marketing, 18e, Kotler andArmstrong, 2021)Marketing Process consists of:1. Analyzing opportunities2. Developing marketing strategies3. Planning marketing programs4. Managing the marketing effortMarketing Research is the function that links the consumer, customer, and public to the marketerthrough information -- information used to identify and define marketing opportunities and problems;generate, refine, and evaluate marketing actions; monitor marketing performance; and improveunderstanding of marketing as a process. Marketing research specifies the information required toaddress these issues, designs the method for collecting information, manages and implements thedata collection process, analyzes the results, and communicates the findings and their implications.(American Marketing Association, approved October 2017)Consumer/Business-to-Business (B2B)/Nonprofit/International or Global Marketing/Internal Marketing/ Integrated Marketing (IMC)Consumer Marketing occurs when organizations sell to individuals or households that buy, consume,and dispose of products and services.Business-to-Business Marketing occurs when a business purchases goods or services to produceother goods, to support daily operations, or to resell at a profit.Digital and Social Media Marketing: Using digital marketing tools such as websites, social media,mobile apps and ads, online video, email, and blogs to engage consumers anywhere, at any time, viadigital services. (Principles of Marketing, 17e, Kotler and Armstrong, 2018)Global or International Marketing consists of the activity, institutions, and processes across nationalborders that create, communicate, deliver, and exchange offerings that have value for stakeholders andsociety. International marketing has forms ranging from export–import trade to licensing, joint ventures,wholly owned subsidiaries, turnkey operations, and management contracts. (International Marketing, 9thEdition, Czinkota and Ronkainen, 2010)59/16/2021

Larry Steven LondreMarketing, IMC, Advertising, Promotion, Media and More.2022 EditionGuerrilla Marketing or Guerrilla Promotion is a promotional strategy or strategies that usually focuseson low-cost, unconventional marketing and promotional tactics that yield maximum results versus thecompetition. Guerrilla promotion or marketing can be small, quick, sharp, smart tactics, with high energy,surprise marketing strategies delivering sales. The concept comes from reviewing “warfare” tactics suchas elements of surprise attacks (could be pricing and deals), ambushes (cities or regions), sabotage,raids including competitive elements of surprise. Competitive guerrilla marketing or promotion usessimilar tactics in marketing and promotion, but they need to be lawful and fit under local regulations.Internal Marketing: Marketing can’t go it alone in creating customer value. Under the companywide strategic planning, marketing must work closely with other departments to form an effectiveinternal company value chain and with other companies in the marketing system to create anexternal value delivery network that jointly serves customers. Orienting and motivating customercontact employees and supporting service employees to work as a team to provide customersatisfaction, occurs when managers of one functional unit market their capabilities to other units withintheir own organization. (Principles of Marketing, 18e, Kotler and Armstrong, 2021); Marketing,Connecting with Customers, Harrell, 8e, 2008)Integrated Marketing is when all departments of a firm work together to serve the needs of thecustomer.Integrated Marketing Communications (IMC) and Coordinating MediaAs defined by the American Association of Advertising Agencies, Integrated Marketing Communications(IMC): “A planning process designed to assure that all brand contacts received by a customer orprospect for a product, service, or organization are relevant to that person and consistent over time.”This planning process evaluates the strategic roles of a variety of communications disciples--forexample, general advertising, direct response, sales promotion, online and public relations--and skillfullycombines these disciplines to provide clarity, consistency and maximum impact through the seamlessintegration of messages.A concept of communications planning that recognizes the added value of a comprehensive plan.Companies must adopt a 360-degree view of consumers to fully understand all the different wayscommunications can affect behaviorIMC is the process of using promotional tools in a unified way so that a synergistic communications effectis created. Media coordination can occur across and within media types, but marketers should combinepersonal and nonpersonal communications channels through multiple-vehicle, multiple-stage campaignsto achieve maximum impact and increase message reach and impact.Carefully integrating and coordinating the company’s many communications channels to deliver a clear,consistent and compelling message about the organization and its products. The concept of marketingcommunications planning that recognizes the added value of a comprehensive marketing planning thatevaluates the strategic roles of a variety of communications disciplines---for example, advertising, directresponse, sales promotion, and public relations---and combines these disciplines to provide clarity,consistency, and maximum communications impact.Audiences and specific target audiences (media term) are becoming more sophisticated and empoweredin their media usage and consumption. With more media outlets and channels offering new ways topromote and communicate, many businesses struggle with fragmented messages across traditional,digital and social media. The brand is what "they" say you are. Communicate the brand “value” or“values.” What makes “your” brand special or “right” internally, with partners and in the marketplace?(Principles of Marketing, 18e, Kotler and Armstrong, 2021; Marketing Management 15e, Kotler andKeller, 2016; Marketing Management 14e, Kotler and Keller; Naik and Raman, “Understanding the69/16/2021

Larry Steven LondreMarketing, IMC, Advertising, Promotion, Media and More.2022 EditionImpact of Synergy in Multimedia Communications,” Journal of Marketing Research, 2003; Belch andBelch)IMC is the process of using promotional tools in a unified way so that a synergistic communications effectis created. (Advertising & Integrated Brand Promotion, 5e, O’Guinn, Allen, Semenik, 2009)Marketing Compliance: The standards for compliance and conformity are usually grouped by beinginternal and external. Internal compliance standards are developed, created and adopted by the company, with thepossible help of one or more of its partners. The internal standards are the company or thebrand’s marketing rules or guidelines, on the use of logos, colors, designs, copy, slogans, textand other elements to protect the brand and its messages. External compliance standards consist of regulations, laws and regulations that guide themarketing and promotional efforts of every business. Includes the Federal Trade Commission(FTC), plus state and local government agencies as well as trade and industry associations.These standards and rules protect consumers from being misled, tricked, and/or deceived bybusinesses. These compliance laws ensure consumers’ privacy rights and the information acompany or brand collects and how they communicate with that brand.Nonprofit Marketing occurs when an organization does not try to make a profit but instead attempts toinfluence others to support its cause by using its service or by making a contribution.Omni Channel or Omni channel: The multichannel approach to sales, under “Place” in the nine P’s ofmarketing that seeks to provide the customer or target (“People”) with a seamless shopping experiencewhether the potential customer is shopping online from a desktop or mobile device, in a bricks andmortar store or on their smartphone.Relationship Marketing refers to strategies and tactics for segmenting consumers to build loyalty.It leverages database marketing, behavioral advertising and analytics to target consumers or “people”under 9P’s, precisely and create loyalty programs.Nine P’s (9 P’s) of Marketing 2007Larry Steven Londre of Londre Marketing Consultants owns the copyright for this concept, theNine P’s/9 P's 2007, which augments the Marketing Mix and 4P’s by the American MarketingAssociation, Neil Borden and E. Jerome McCarthy.Updated 2022e Edition: 9/16/2021Not to be reproduced or added to other websites unless authorized and approved. Approved forhttp://LondreMarketing.com and http://nineps.com, only.Copyright 2021 Larry Steven Londre, Londre Marketing Consultants. All Rights Reserved. Planning, Process or Marketing Process: To develop and transform marketing objectivesto marketing strategies to tactics, marketing management must make basic decisions onmarketing targets (“People”), marketing mix, marketing budgets/expenditures and marketingallocations. It’s dividing the total marketing budget among the various tools in the marketingmix and the nine P’s and for the various products, channels, promotion, media and salesareas.o Research and plan.o Marketing Research falls under Planning, as the first of the nine Marketing P’s: Marketing research is the function that links the potential consumer, customer,user and public (“People”) to the marketer through information—the informationused to identify and define marketing opportunities and problems; generate, refine,and evaluate marketing actions or tactics; monitor marketing performance; and79/16/2021

Larry Steven Londre 2022 Editionimprove understanding of marketing as a process. Marketing research specifiesthe information required to address these issues, designs the method or methodsfor collecting information, manages and implements the data collection process,analyzes the results, and communicates the findings and their implications.2 Usingresearch applies to each component and part in the nine/9P’s of Marketing.Peter Drucker said, “There is only one valid definition of business purpose: tocreate a customer.” Look at the constant elevating and changing demands ofcustomers in some categories and products.Volatile economy.Consumers and customers have more information about products than they haveever had in history.On IoT or the Internet of Things we’re still a long way from realizing the potential ofdata for retention of customers, streamlining manufacturing and its process ormonitoring the supply chain.oIt’s good to note that Albert Einstein said: "Not everything that counts can be counted, and not everything that can becounted counts.”oUnder marketing strategy and planning, marketers may be pushing and positioning into anew marketplace or mindspace, like when the pork industry was transformed into “theother white meat.” Plus, Snickers promoting its “Product” as a snack and as a mealreplacement, with its nuts. It’s not another “candy bar.”oNeil Young, musician on creativity and ideas which can be used for planning: “Whatever I’m doing, if I have an idea. I stop doing what I’m doing, and I do that. IfI thought of something right now –which I’m not – if something came to me, theguitar is right there. The idea is to do it.”oChris Cox, chief product officer, Facebook: “I think any good company is trying things, is forcing itself to try things, and youneed to be able to put things together out there and try and learn people only getin trouble if they’re not honest about failure.” (In May 2018: Facebook announcedthat its biggest products, including Messenger, WhatsApp, Instagram, andFacebook were under the purview of long-time Facebook executive, Chris Cox)oKenneth R. Andrews with his influential 1965 textbook Business Policy: Text and Case He did not set out to detail the concept of “what strategy is,” under “Planning.”Instead he said that he chose to "sidestep the problem of drawing distinctionsbetween objectives, policy and programs of action. I would put them in severalcategories but specifically under “Planning.” And “execution, in the Nine P’s. According to Andrews, strategy or strategies are the pattern or patterns ofdecisions in a company or firm that determine and reveal its objectives, purposesor goals, produces the principle policies and plans for achieving those goals, plusdefines the range of businesses the company is to pursue, the kind of economicand human organization it intends to be, and the nature of the economic and noneconomic contributions it intends to make to its shareholders, employees,customers, and communities. I add "Partners,” in the Nine P’s, along with the other“P’s”. We will be discussing Marketing’s objectives, strategies and tactics underthe Nine P’s (9P’s) of Marketing.Using observation, research and strategies, find a position in your industry where thecompetitive forces are weakest. Or where you can innovate, using one or more of the9P’s.o2Marketing, IMC, Advertising, Promotion, Media and -of-Marketing.aspx89/16/2021

Larry Steven LondreoooMarketing, IMC, Advertising, Promotion, Media and More.2022 EditionThe essence of strategy or strategies is choosing a valuable position or positioning rootedin marketing objectives, strategies and tactics, plus actions that are much more difficult tomatch by your competitors. Start with planning, process and an analysis of the Nine P’s.Planning includes observing what to do and what not to do in the marketplace. It includesresearch and developing a vision for each of the remaining nine P’s.Critical thinking based on a quote by Leonardo da Vinci: “Principles for the development of a complete mind: Study the science of art. Studythe art of science. Develop your senses, especially learn how to see. Realize thateverything connects to everything else.”Critical thinking is finding connections between things that seem disconnected (divergence). And anotherreason to review and use the Nine P’s of Marketing. They interrelate.Companies do not get potential customers and users or to try a product by convincing them to love theirbrand. You get them to love a brand by convincing them to try and use the product or service.Developing a strong brand is a byproduct. It comes from doing the other things in the Nine P’s ofMarketing. right. Make sure the product is excellent. Be sure the company is taking good care of theircustomers, and having the right planning and targeting, the right product, right price, right promotion,right partners, right presentation, with the right amount of Passion in the 9P’s.Review segmentation and targeting, and look at the strategy of FOMO: (Fear of Missing Out).Make sure there is differentiation or distinction in your product or service. Unique Selling Proposition orPoint, shortened to USP falls here too. Differentiate based on the needs and wants of the potentialconsumers and businesses.USP or U

Apr 20, 2021 · Marketing: The activity, set of institutions, and processes for creating, communicating, delivering and exchanging offerings that have value for customers, clients, partners, and society at large. (Marketing Management 15e, Kotler and Keller, 2016) Marketing Management is the art and science of choosing target markets and building profitable .File Size: 720KBPage Count: 30Explore further(PDF) Marketing Mix of 4P'S for Competitive Advantage .www.academia.eduMarketing Mix of 4P’S for Competitive Advantageiosrjournals.org(PDF) The Evaluation of Marketing Mix Elements: A Case Studywww.researchgate.netMARKETING MIX THEORETICAL ASPECTSgranthaalayah.comTHE 4 P’S OF MARKETING MIXwww.angle180.comRecommended to you b