Introduction To Green Cleaning And Green Cleaning Programs .

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Introduction to Green Cleaningand Green Cleaning ProgramsTraining ManualJuly 2009Disclaimer:This training is for informational purposes only and is based on information available during its development. The information contained in this training course is subject to revision as new information becomesavailable. OGS makes no guarantees of results and assumes no responsibility or liability whatsoever inconnection with the use of this training material.

I n t r o d u c t i o nG r e e nt oG r e e nC l e a n i n gC l e a n i n ga n dP r o g r a m sTable of ContentsTraining Objectives . iiiSection 1Introduction . 1-1Introduction . 1-1Training Objectives. 1-1Terminal Objective . 1-1Enabling Objectives . 1-2Review of Section 1 . 1-2Section 2Green Cleaning and Green Cleaning Programs . 2-1New York State’s Green Cleaning Products Mandates. 2-1Reasons for Mandating Green Cleaning Products . 2-2What is Green Cleaning? . 2-3Green Cleaning Chemical Products for Use in Schools and State Buildings . 2-4High Performance Cleaning Equipment . 2-5Green Cleaning Program Stakeholders . 2-6Administration/School Board/State Executives . 2-6Unions. 2-7Buildings and Grounds and Custodial Supervisor . 2-7Custodial Staff . 2-8Teachers/Staff/Employees . 2-8School Nurse . 2-9Students . 2-9Parents . 2-10Implementing a Green Cleaning Program: . 2-10Five Steps to a Green Cleaning Program . 2-10Green Cleaning Plan. 2-11Green Cleaning Policies . 2-12Cost of Greening the Cleaning Program . 2-13Chemical Costs . 2-13Labor Hours . leaningandGreenCleaningProgramsTrainingManual.doc

Green Cleaning Training . 2-14Potential Benefits of Green Cleaning Products and Programs . 2-15The OGS Green Cleaning Website . 2-17Training Course Review . 2-17SECTION 3Course Evaluation. 3-1SECTION 4Useful Websites and Resources . ningProgramsTrainingManual.doc

I n t r o d u c t i o nG r e e nt oG r e e nC l e a n i n gC l e a n i n ga n dP r o g r a m sTraining ObjectivesThis training course is intended to cover New York State’s Green Cleaning mandate and provide a basicunderstanding of cleaning, green cleaning products, and requirements of implementing a Green ngandGreenCleaningProgramsTrainingManual.doc

S e c t i o n1IntroductionThis section provides:IntroductionTraining Objectives of the CourseIntroductionThe New York State Office of General Services (OGS) designed this training course to provide an introduction to green cleaning and green cleaning programs. Topics covered in this training course are:§§§§§§§§§§§§New York State’s Green Cleaning Products MandateReasons for Mandating Green Cleaning ProductsWhat is a Green Cleaning?Green Cleaning Chemical Products for Use in New York State Schools and State BuildingsHigh Performance Cleaning EquipmentGreen Cleaning Program StakeholdersImplementing a Green Cleaning ProgramGreen Cleaning PlanGreen Cleaning PoliciesCost of Greening the Cleaning ProgramGreen Cleaning TrainingPotential Benefits of Green Cleaning Products and ProgramsOGS’s goal in developing this course is for participants to establish a basic understanding of, and requirements for, green cleaning and green cleaning programs.Training ObjectivesTerminal ObjectiveThe terminal objective of this training course is to provide participants with an overarching knowledgeof green cleaning and green cleaning al.doc

IntroductionS e c t i o n1Enabling ObjectivesUpon training completion, participants will be able to list or describe:§ New York States Green Cleaning Product Mandate and products currently covered under themandate;§§§§§§§§§§§§Reasons for the green cleaning mandate;What green cleaning is about;Where to find OGS-approved cleaning products for use in schools and state facilities;Other non-chemical products used in green cleaning;Green cleaning program stakeholder benefits, and roles and responsibilities;Implementing a Green Cleaning Program;A green cleaning plan;Policies important to a Green Cleaning Program;Possible cost benefits and reductions in labor hours that can be realized;Key features of a green cleaning training program;Benefits of a Green Cleaning Program; andFeatures of the New York State Green Cleaning Program website.Review of Section 1§The introduction presented an overview of what the course will cover.§Course objectives were nCleaningProgramsTrainingManual.doc

S e c t i o n2Green Cleaning andGreen Cleaning ProgramsThis section will address:New York State’s Green Cleaning Products MandateReasons for Mandating Green Cleaning ProductsWhat is Green Cleaning?Green Cleaning Chemical Products for Use in New York State Schools and State BuildingsHigh Performance Cleaning EquipmentGreen Cleaning Program StakeholdersImplementing a Green Cleaning ProgramGreen Cleaning PlanGreen Cleaning PoliciesCost of Greening the Cleaning ProgramGreen Cleaning TrainingBenefits of Green Cleaning Products and ProgramsNew York State’s Green Cleaning Products MandatesExecutive Order 4 (EO 4), , establishes a State Green Procurement and Agency Sustainability Program,which directs state agencies, public authorities and public benefit corporations to green their procurements and to implement sustainability initiatives, including green cleaning. In addition, New YorkState amended the State Education Law Section 409-i and Finance Law Section 163-b (referred to asChapter 584 of the Laws of 2005—The New York State Green Cleaning Law) to require mandatory use ofenvironmentally sensitive (green) cleaning products in elementary and secondary schools. The intent ofboth the EO 134 and the Green Cleaning Law is to allow schools and state agencies to select cleaningproducts that minimize adverse impacts on children and employee health, and the environment. Inamending the Green Cleaning Law, New York became the first state in the nation to require mandatoryuse of green cleaning products in all public and non-public elementary and secondary schools. The lawhas been in effect since September 1, 2006. The New York State Office of General Services (OGS) CleaningandGreenCleaningProgramsTrainingManual.doc

Green Cleaning and Green Cleaning ProgramsS e c t i o n2its partner agencies—the State Education Department, Department of Health, Department of Labor andDepartment of Environmental Conservation—has created, and frequently updates, an approved list ofgreen cleaning products for purchase and use. The OGS-approved Green Cleaning Products List isavailable on the New York State Green Cleaning Program website. The Green Cleaning Guidelines andSpecifications and the OGS-approved Green Cleaning Products List are appropriate for use by bothschools and state agencies.The Guidelines and Specifications do not focus on re-creating every possible cleaning category, cleaningtask, or cleaning surface, but instead provide a comprehensive overview focused on combining effectivecleaning products with the appropriate tools to remove soil and microorganisms. The following productcategories will address the vast majority of cleaning needs in schools and state facilities:§§§§§cleaning products (general purpose, glass, bathroom, toilet, carpet and carpet spot cleaners);floor finish stripper products;floor finishing products;hand soaps; andvacuums.As previously stated, New York State Green Cleaning Program website provides the most up-to-date approved cleaning products for both schools and state agencies to use. These products are searchable byproduct type, product name, and other properties. Remember, only OGS approved green cleaning products may be used within schools and state agency buildings.Reasons for Mandating Green Cleaning ProductsNew York State introduced the legislation to reduce the exposure of children and school staff to potentially harmful chemicals and substances used in the cleaning and maintenance of school facilities. The following data support this decision:§The United States Environmental Protection Agency (EPA) estimates that air pollutant levelscan be two to five times, and occasionally up to 100 times, higher indoors than outdoors.§Even more so than adults, children are vulnerable to, and may be severely affected by, exposure to chemicals, hazardous wastes and other environmental hazards.§Schools have four times the number of occupants per square foot than most typical officebuildings.§Several studies have demonstrated links between chemicals used in institutional cleaningproducts and an increased occurrence of asthma and reproductive disorders.§Children, teachers, and other school staff spend a significant part of their lives in school buildings. They are exposed to chemicals from cleaners, waxes, deodorizers and other maintenance eenCleaningProgramsTrainingManual.doc

Green Cleaning and Green Cleaning Programs§S e c t i o n2Health threats may be caused by the presence of chemicals, potentially resulting in increasedcosts to schools, districts and the state in terms of staff time and effort, cleanup costs, schoolclosings, and student absenteeism.§Discharges of chemicals from cleaning and maintenance products burden publicly ownedwastewater treatment systems, and may end up in lakes and streams.§Limiting the use of toxic cleaning products will reduce damage to the environment and theamount of hazardous waste requiring specialized disposal.§There is an increasingly better selection and availability of green cleaning and maintenanceproducts that have reduced concentrations of, or no, potentially harmful chemicals. Greencleaning products are the same in form, function, and utility as traditional products currentlyused in schools.The impact of hazardous chemicals on custodial staff is also important to consider. Results of an 18month Pollution Prevention Incentive for States Project undertaken in Santa Clara County, Californiarevealed:§Within the County, an average of six out of 100 janitors were injured each year - 20% of theinjuries were serious burns to the eyes or skin.§Medical treatment and lost job time from chemical injuries cost 750,000 per year.§A single custodial worker in the County uses, on average, 234 lbs. of chemicals annually (28gallons); approximately 25% are hazardous substances.In addition, the project team assessed injury claims from Washington State, which showed 290 janitors per year submitted injury claims - about a 0.8% annual claim rate. Washington State’s chemicalrelated injuries included 43% eye irritation or burns, 36% skin irritation or burns, and 12% chemicalfume inhalation incidents.What is Green Cleaning?It is important to note that implementing green cleaning in schools and state agencies is more than simplyswitching to the use of green cleaning products. The New York State Green Cleaning Program (Program) uses a holistic approach to both cleaning and maintenance of a facility. Specifically, it incorporates:§§Green cleaning chemicals and high performance cleaning equipment;Commitment and participation of building occupants (individuals taking ownership of their rolein the success of a Green Cleaning eenCleaningProgramsTrainingManual.doc

Green Cleaning and Green Cleaning Programs§S e c t i o n2Agreed upon green cleaning goals and objectives that are measurable and used to evaluatethe effects of green cleaning;§A green cleaning plan that stresses quality routine maintenance and focused attention onhigh traffic areas;§§A comprehensive custodial training program;Written step-by-step cleaning procedures that incorporate green cleaning best practices forcustodial staff to learn and follow;§§§Written facility policies that are relevant to a Green Cleaning Program;Educating building occupants about the green cleaning activities; andCommunication of program successes and areas of improvement to stakeholders.These components are consistent with well-recognized programs for facility operations and maintenanceincluding the United States Green Building Council’s (USGBC) Leadership in Energy and EnvironmentalDesign Ranking Systems and the New York State Education Department’s High Performance SchoolsGuidelines (NY-CHPS).The main components above make up the foundation for a comprehensive Green Cleaning Program.Creating a well-designed Program will provide health benefits (reduce sick days and absenteeism), promote increased productivity and learning, reduce liability through safety training, provide cost savings,and improve cleaning efficiency.Green Cleaning Chemical Products for Use in Schools andState BuildingsBecause of improvements in technology and manufacturing, the green cleaning products on the OGSapproved Green Cleaning Products List are as effective as traditional products and comparable in costwith the added benefit of being safer. Green cleaning products have undergone rigorous certificationprocesses by organizations like Green Seal, Inc. and Ecologo to ensure they are effective and safe forthe consumer and environment. For example, Green Seal has the General-Purpose, Bathroom, Glass,and Carpet Cleaners Used for Industrial & Institutional Purposes (GS-37) certification standards thatevaluate performance, health and environmental impacts, packaging, associated training, and labeling.Note:ü A revised GS-37 standard was released on August 29, leaningProgramsTrainingManual.doc

Green Cleaning and Green Cleaning ProgramsS e c t i o n2Currently, OGS approves green cleaning products in five categories: cleaners, floor-finish strippers, floorfinishes, hand soaps and vacuums. Products approved for facility use must meet the criteria establishedunder the OGS Guidelines and Specifications. The OGS Guidelines and Specifications are regularlyevaluated and improved, and the product list is updated as appropriate. Therefore, it is best to consultthe most current OGS Guidelines and Specifications and the OGS-Approved Green Cleaning ProductsList prior to purchasing cleaning products.High Performance Cleaning EquipmentAlong with improved green cleaning chemicals, innovations in high performance cleaning equipment havesignificantly developed. High performance equipment can effectively capture and remove more soil withthe use of fewer chemicals than traditional equipment. Performance advancements include productssuch as microfiber materials and special vacuum cleaner air filters called high efficiency particulate air(HEPA) filters. Below are examples of these and other high performance equipment and their importancein green cleaning:ØMicrofiber cloths, mop heads and dusters:§§§§ØOffer greater absorbency of soil (picks up more);Keep soil from re-depositing on surfaces by trapping soil within the fibers;Reduce the amount of chemicals used; andCan be laundered and reused repeatedly.Green Label-certified vacuums with HEPA filters (see note below):§Improve indoor air quality by trapping 99.96 % of small particles down to 0.3 micronsin size (25,400 Microns are in one inch) that would otherwise be released back intothe room; and§Meet the high performance standards of the Carpet and Rug Institute.Note: OGS uses Seal of Approval/Green Label certification as the standard for vacuum cleaners; wet/dry vacuums are not Green Label certified.ØFloor machines that rotate special pads against the floor to remove or polish the top layer offloor finish can create airborne dust. However, floor machines equipped with dust collectionsystems keep dust from becoming airborne during floor burnishing.Other examples of high performance cleaning equipment can be found on the Best Practices section ofthe New York State Green Cleaning Program enCleaningProgramsTrainingManual.doc

Green Cleaning and Green Cleaning ProgramsS e c t i o n2Note:ü The original Green Label standard will be phased out in 2010 and replaced by a more stringent Seal of Approval/Green Label certified standard.Green Cleaning Program StakeholdersThe responsibility (ownership) of a Green Cleaning Program is shared among many stakeholders; thesuccess of a green cleaning program does not fall solely upon the custodial staff. Described beloware typical stakeholders, the benefits they may realize from implementing a Green Cleaning Program, andtheir roles and responsibilities. The exact roles and responsibilities of each stakeholder group are determined during the initial stages of developing a Green Cleaning Program.Note:üA Green Cleaning Team (Team) should be composed of a designated leader and at least onerepresentative of each stakeholder group. The Team manages and guides the developmentand implementation of the Green Cleaning Program and acts as the cohesive voice for stakeholders. The school or state Health and Safety Committee should include representatives ofthese groups and may be able to help develop or enhance the green cleaning program. Alternatively, a separate green cleaning team should be created, so that representatives of thecommunity's groups can come to a consensus on green cleaning policies and procedures during program development.Administration/School Board/State ExecutivesBenefits§The administrative staff, school board and state executives will have a sense of accomplishmen

The following topics in the Introduction to Green Cleaning and Green Cleaning Programs training manual were covered: § New York State Green Cleaning Product Mandates and products currently covered under the mandates; § Reasons for creating the green cleaning mandates; § A description of green cleaning;